{"id":1359,"date":"2025-07-07T13:30:09","date_gmt":"2025-07-07T17:30:09","guid":{"rendered":"https:\/\/guide.cophan.org\/?post_type=fiche&#038;p=1359"},"modified":"2025-07-07T16:12:17","modified_gmt":"2025-07-07T20:12:17","slug":"civic-engagement","status":"publish","type":"fiche","link":"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/","title":{"rendered":"Civic engagement"},"content":{"rendered":"\r\n\r\n<section class=\"container-eklo has-background has-white-background-color\">\r\n    <div class=\"deco-circle custom-spacing\">\r\n        <svg width=\"233\" height=\"384\" viewBox=\"0 0 233 384\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <g clip-path=\"url(#clip0_59_24)\">\r\n                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M371 105.931C400.271 105.931 424 82.2176 424 52.9655C424 23.7135 400.271 0 371 0C341.729 0 318 23.7135 318 52.9655C318 82.2176 341.729 105.931 371 105.931ZM278.25 59.5862C278.25 85.1818 257.487 105.931 231.875 105.931C206.263 105.931 185.5 85.1818 185.5 59.5862C185.5 33.9907 206.263 13.2414 231.875 13.2414C257.487 13.2414 278.25 33.9907 278.25 59.5862ZM112.625 92.6906C130.919 92.6906 145.75 77.8696 145.75 59.5871C145.75 41.3046 130.919 26.4837 112.625 26.4837C94.3306 26.4837 79.5 41.3046 79.5 59.5871C79.5 77.8696 94.3306 92.6906 112.625 92.6906ZM19.875 79.4478C30.8517 79.4478 39.75 70.5552 39.75 59.5857C39.75 48.6162 30.8517 39.7236 19.875 39.7236C8.89834 39.7236 0 48.6162 0 59.5857C0 70.5552 8.89834 79.4478 19.875 79.4478ZM39.75 192C39.75 202.97 30.8517 211.862 19.875 211.862C8.89834 211.862 0 202.97 0 192C0 181.03 8.89834 172.138 19.875 172.138C30.8517 172.138 39.75 181.03 39.75 192ZM112.625 225.103C130.919 225.103 145.75 210.283 145.75 192C145.75 173.717 130.919 158.897 112.625 158.897C94.3306 158.897 79.5 173.717 79.5 192C79.5 210.283 94.3306 225.103 112.625 225.103ZM278.25 191.999C278.25 217.595 257.487 238.344 231.875 238.344C206.263 238.344 185.5 217.595 185.5 191.999C185.5 166.404 206.263 145.655 231.875 145.655C257.487 145.655 278.25 166.404 278.25 191.999ZM371 238.346C400.271 238.346 424 214.632 424 185.38C424 156.128 400.271 132.415 371 132.415C341.729 132.415 318 156.128 318 185.38C318 214.632 341.729 238.346 371 238.346ZM39.75 337.655C39.75 348.625 30.8517 357.517 19.875 357.517C8.89834 357.517 0 348.625 0 337.655C0 326.686 8.89834 317.793 19.875 317.793C30.8517 317.793 39.75 326.686 39.75 337.655ZM112.625 370.758C130.919 370.758 145.75 355.937 145.75 337.654C145.75 319.372 130.919 304.551 112.625 304.551C94.3306 304.551 79.5 319.372 79.5 337.654C79.5 355.937 94.3306 370.758 112.625 370.758ZM278.25 337.656C278.25 363.251 257.487 384.001 231.875 384.001C206.263 384.001 185.5 363.251 185.5 337.656C185.5 312.06 206.263 291.311 231.875 291.311C257.487 291.311 278.25 312.06 278.25 337.656ZM371 384C400.271 384 424 360.287 424 331.034C424 301.782 400.271 278.069 371 278.069C341.729 278.069 318 301.782 318 331.034C318 360.287 341.729 384 371 384Z\" fill=\"#008FFF\"\/>\r\n            <\/g>\r\n            <defs>\r\n                <clipPath id=\"clip0_59_24\">\r\n                    <rect width=\"233\" height=\"384\" fill=\"white\"\/>\r\n                <\/clipPath>\r\n            <\/defs>\r\n        <\/svg>\r\n    <\/div>\r\n    <div class=\"container\">\r\n        <!--\r\n       <div class=\"contrainer-title\">\r\n           <h2><\/h2>\r\n       <\/div>\r\n       -->        <div class=\"container-eklo-content\">\r\n            <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">What is accessible and inclusive citizen engagement?<\/h2>\n\n\n\n<p>Accessible and inclusive citizen engagement means that all people, including those with disabilities, can fully engage in public life. This includes the right to information, freedom of expression, the right to vote and the opportunity to contribute to collective decisions. To achieve this goal, communities must implement concrete actions, such as involving persons with disabilities and their associations, organizing accessible consultations and using appropriate tools to remove barriers to participation.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"643\" height=\"229\" src=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/07\/participation-gradient.png\" alt=\"DOING FOR \u2192 DOING WITH\nGradient of participation\n\nInformation\nAn essential foundation\n\nConsultation\nGathering opinions\n\nConsultation\nSharing visions and expertise, exchanging arguments to develop the project\n\nCo-construction\nCollective construction of proposals\n\nCo-decision\nNegotiation, sharing decision-making power\" class=\"wp-image-1445\" srcset=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/07\/participation-gradient.png 643w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/07\/participation-gradient-300x107.png 300w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><\/figure>\n\n\n\n<p>Moving from \u201cworking for\u201d to \u201cworking with,\u201d the <a href=\"https:\/\/www.cerema.fr\/fr\/actualites\/concerter-personnes-handicapees-quels-sont-outils-encourager\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">gradient of participation from CEREMA<\/a><\/p>\n\n\n\n<p>This concept emphasizes the importance of working directly with those involved rather than deciding for them. True inclusion relies on constructive dialogue and co-creation of initiatives that meet everyone\u2019s needs.<\/p>\n\n<\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"border-container\"><\/div>\r\n<\/section>\r\n\r\n\n\n\r\n\r\n<section class=\"container-eklo has-background has-white-background-color\">\r\n    <div class=\"deco-circle custom-spacing\">\r\n        <svg width=\"233\" height=\"384\" viewBox=\"0 0 233 384\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <g clip-path=\"url(#clip0_59_24)\">\r\n                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M371 105.931C400.271 105.931 424 82.2176 424 52.9655C424 23.7135 400.271 0 371 0C341.729 0 318 23.7135 318 52.9655C318 82.2176 341.729 105.931 371 105.931ZM278.25 59.5862C278.25 85.1818 257.487 105.931 231.875 105.931C206.263 105.931 185.5 85.1818 185.5 59.5862C185.5 33.9907 206.263 13.2414 231.875 13.2414C257.487 13.2414 278.25 33.9907 278.25 59.5862ZM112.625 92.6906C130.919 92.6906 145.75 77.8696 145.75 59.5871C145.75 41.3046 130.919 26.4837 112.625 26.4837C94.3306 26.4837 79.5 41.3046 79.5 59.5871C79.5 77.8696 94.3306 92.6906 112.625 92.6906ZM19.875 79.4478C30.8517 79.4478 39.75 70.5552 39.75 59.5857C39.75 48.6162 30.8517 39.7236 19.875 39.7236C8.89834 39.7236 0 48.6162 0 59.5857C0 70.5552 8.89834 79.4478 19.875 79.4478ZM39.75 192C39.75 202.97 30.8517 211.862 19.875 211.862C8.89834 211.862 0 202.97 0 192C0 181.03 8.89834 172.138 19.875 172.138C30.8517 172.138 39.75 181.03 39.75 192ZM112.625 225.103C130.919 225.103 145.75 210.283 145.75 192C145.75 173.717 130.919 158.897 112.625 158.897C94.3306 158.897 79.5 173.717 79.5 192C79.5 210.283 94.3306 225.103 112.625 225.103ZM278.25 191.999C278.25 217.595 257.487 238.344 231.875 238.344C206.263 238.344 185.5 217.595 185.5 191.999C185.5 166.404 206.263 145.655 231.875 145.655C257.487 145.655 278.25 166.404 278.25 191.999ZM371 238.346C400.271 238.346 424 214.632 424 185.38C424 156.128 400.271 132.415 371 132.415C341.729 132.415 318 156.128 318 185.38C318 214.632 341.729 238.346 371 238.346ZM39.75 337.655C39.75 348.625 30.8517 357.517 19.875 357.517C8.89834 357.517 0 348.625 0 337.655C0 326.686 8.89834 317.793 19.875 317.793C30.8517 317.793 39.75 326.686 39.75 337.655ZM112.625 370.758C130.919 370.758 145.75 355.937 145.75 337.654C145.75 319.372 130.919 304.551 112.625 304.551C94.3306 304.551 79.5 319.372 79.5 337.654C79.5 355.937 94.3306 370.758 112.625 370.758ZM278.25 337.656C278.25 363.251 257.487 384.001 231.875 384.001C206.263 384.001 185.5 363.251 185.5 337.656C185.5 312.06 206.263 291.311 231.875 291.311C257.487 291.311 278.25 312.06 278.25 337.656ZM371 384C400.271 384 424 360.287 424 331.034C424 301.782 400.271 278.069 371 278.069C341.729 278.069 318 301.782 318 331.034C318 360.287 341.729 384 371 384Z\" fill=\"#008FFF\"\/>\r\n            <\/g>\r\n            <defs>\r\n                <clipPath id=\"clip0_59_24\">\r\n                    <rect width=\"233\" height=\"384\" fill=\"white\"\/>\r\n                <\/clipPath>\r\n            <\/defs>\r\n        <\/svg>\r\n    <\/div>\r\n    <div class=\"container\">\r\n        <!--\r\n       <div class=\"contrainer-title\">\r\n           <h2><\/h2>\r\n       <\/div>\r\n       -->        <div class=\"container-eklo-content\">\r\n            <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">Overview of the situation<\/h2>\n\n\n\n<p>Persons with disabilities do not always feel recognized as citizens in their own right. They feel that their contributions are not valued by representatives of decision-making bodies. They feel that they are neither listened to nor heard. In some cases, they feel that they are being used in consultative processes that do not give them any real authority over decisions (<a href=\"https:\/\/www.erudit.org\/en\/journals\/nps\/2016-v28-n2-nps03207\/1041179ar\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hudon and Tremblay<\/a>, 2017). They want to be able to speak up, speak on their own behalf and learn to make their demands heard (<a href=\"https:\/\/cremis.ca\/publications\/articles-et-medias\/participation-citoyenne-et-deficience-intellectuelle-parler-en-son-propre-nom\/\">CREMIS<\/a>, 2011).<\/p>\n\n\n\n<p>Their sense of political effectiveness, both internal and external, is inferior to that of the general population.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cInternal political effectiveness\u201d means their civic competence.\u00a0<\/li>\n\n\n\n<li>\u201cExternal effectiveness\u201d refers to their perception of the influence they can exert on politicians and policymakers (<a href=\"https:\/\/www.researchgate.net\/publication\/229773980_Can_I_Make_a_Difference_Efficacy_Employment_and_Disability\" target=\"_blank\" rel=\"noopener noreferrer\">Schur et al<\/a>., 2003).<\/li>\n<\/ul>\n\n\n\n<p>These perceptions have a negative impact on their voter turnout, although local data on this issue are limited (<a href=\"https:\/\/www.elections.ca\/res\/rec\/part\/spe\/dis_f.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Prince<\/a>, 2012 \u2013 see 3.1). This lower political effectiveness is mainly due to factors external to disability, such as lower levels of education, underemployment or lower incomes. These elements limit opportunities to develop civic skills and gain experience. Thus, systemic barriers impede active citizen engagement for these individuals (<a href=\"https:\/\/www.erudit.org\/en\/journals\/nps\/2016-v28-n2-nps03207\/1041179ar\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hudon and Tremblay<\/a>, 2017).<\/p>\n\n\n\n<p>To ensure their full social participation, decision-making bodies have a responsibility to integrate persons with disabilities into governance processes, consultation practices and decision-making.<\/p>\n\n<\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"border-container\"><\/div>\r\n<\/section>\r\n\r\n\n\n\r\n\r\n<section class=\"container-eklo has-background has-green-light-background-color has-text-color has-black-color wp-elements-d5f4d11bb38f341b13c59d3e260e39d6\">\r\n    <div class=\"deco-circle custom-spacing\">\r\n        <svg width=\"233\" height=\"384\" viewBox=\"0 0 233 384\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <g clip-path=\"url(#clip0_59_24)\">\r\n                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M371 105.931C400.271 105.931 424 82.2176 424 52.9655C424 23.7135 400.271 0 371 0C341.729 0 318 23.7135 318 52.9655C318 82.2176 341.729 105.931 371 105.931ZM278.25 59.5862C278.25 85.1818 257.487 105.931 231.875 105.931C206.263 105.931 185.5 85.1818 185.5 59.5862C185.5 33.9907 206.263 13.2414 231.875 13.2414C257.487 13.2414 278.25 33.9907 278.25 59.5862ZM112.625 92.6906C130.919 92.6906 145.75 77.8696 145.75 59.5871C145.75 41.3046 130.919 26.4837 112.625 26.4837C94.3306 26.4837 79.5 41.3046 79.5 59.5871C79.5 77.8696 94.3306 92.6906 112.625 92.6906ZM19.875 79.4478C30.8517 79.4478 39.75 70.5552 39.75 59.5857C39.75 48.6162 30.8517 39.7236 19.875 39.7236C8.89834 39.7236 0 48.6162 0 59.5857C0 70.5552 8.89834 79.4478 19.875 79.4478ZM39.75 192C39.75 202.97 30.8517 211.862 19.875 211.862C8.89834 211.862 0 202.97 0 192C0 181.03 8.89834 172.138 19.875 172.138C30.8517 172.138 39.75 181.03 39.75 192ZM112.625 225.103C130.919 225.103 145.75 210.283 145.75 192C145.75 173.717 130.919 158.897 112.625 158.897C94.3306 158.897 79.5 173.717 79.5 192C79.5 210.283 94.3306 225.103 112.625 225.103ZM278.25 191.999C278.25 217.595 257.487 238.344 231.875 238.344C206.263 238.344 185.5 217.595 185.5 191.999C185.5 166.404 206.263 145.655 231.875 145.655C257.487 145.655 278.25 166.404 278.25 191.999ZM371 238.346C400.271 238.346 424 214.632 424 185.38C424 156.128 400.271 132.415 371 132.415C341.729 132.415 318 156.128 318 185.38C318 214.632 341.729 238.346 371 238.346ZM39.75 337.655C39.75 348.625 30.8517 357.517 19.875 357.517C8.89834 357.517 0 348.625 0 337.655C0 326.686 8.89834 317.793 19.875 317.793C30.8517 317.793 39.75 326.686 39.75 337.655ZM112.625 370.758C130.919 370.758 145.75 355.937 145.75 337.654C145.75 319.372 130.919 304.551 112.625 304.551C94.3306 304.551 79.5 319.372 79.5 337.654C79.5 355.937 94.3306 370.758 112.625 370.758ZM278.25 337.656C278.25 363.251 257.487 384.001 231.875 384.001C206.263 384.001 185.5 363.251 185.5 337.656C185.5 312.06 206.263 291.311 231.875 291.311C257.487 291.311 278.25 312.06 278.25 337.656ZM371 384C400.271 384 424 360.287 424 331.034C424 301.782 400.271 278.069 371 278.069C341.729 278.069 318 301.782 318 331.034C318 360.287 341.729 384 371 384Z\" fill=\"#008FFF\"\/>\r\n            <\/g>\r\n            <defs>\r\n                <clipPath id=\"clip0_59_24\">\r\n                    <rect width=\"233\" height=\"384\" fill=\"white\"\/>\r\n                <\/clipPath>\r\n            <\/defs>\r\n        <\/svg>\r\n    <\/div>\r\n    <div class=\"container\">\r\n        <!--\r\n       <div class=\"contrainer-title\">\r\n           <h2><\/h2>\r\n       <\/div>\r\n       -->        <div class=\"container-eklo-content\">\r\n            <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">Standards and obligations<\/h2>\n\n\n\n<p>There are currently no specific accessibility standards regarding public participation.<\/p>\n\n\n\n<p>That said, in Qu\u00e9bec, there is a related obligation in the <a href=\"https:\/\/www.legisquebec.gouv.qc.ca\/en\/document\/cs\/e-20.1\" target=\"_blank\" rel=\"noopener noreferrer\"><em>Act to secure handicapped persons in the exercise of their rights with a view to achieving social, school and workplace integration<\/em><\/a> (E-20.1). It states that it is necessary to \u201cfacilitate the autonomy of handicapped persons and their participation in individual or collective decisions that concern them and in managing the services offered to them.\u201d This directive particularly applies to government departments, municipalities, and public and private organizations.<\/p>\n\n<\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"border-container\"><\/div>\r\n<\/section>\r\n\r\n\n\n\r\n\r\n<section class=\"container-eklo has-background has-white-background-color has-text-color has-black-color wp-elements-cfc56c7eda67f7eb8722e75fc007346d\">\r\n    <div class=\"deco-circle custom-spacing\">\r\n        <svg width=\"233\" height=\"384\" viewBox=\"0 0 233 384\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <g clip-path=\"url(#clip0_59_24)\">\r\n                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M371 105.931C400.271 105.931 424 82.2176 424 52.9655C424 23.7135 400.271 0 371 0C341.729 0 318 23.7135 318 52.9655C318 82.2176 341.729 105.931 371 105.931ZM278.25 59.5862C278.25 85.1818 257.487 105.931 231.875 105.931C206.263 105.931 185.5 85.1818 185.5 59.5862C185.5 33.9907 206.263 13.2414 231.875 13.2414C257.487 13.2414 278.25 33.9907 278.25 59.5862ZM112.625 92.6906C130.919 92.6906 145.75 77.8696 145.75 59.5871C145.75 41.3046 130.919 26.4837 112.625 26.4837C94.3306 26.4837 79.5 41.3046 79.5 59.5871C79.5 77.8696 94.3306 92.6906 112.625 92.6906ZM19.875 79.4478C30.8517 79.4478 39.75 70.5552 39.75 59.5857C39.75 48.6162 30.8517 39.7236 19.875 39.7236C8.89834 39.7236 0 48.6162 0 59.5857C0 70.5552 8.89834 79.4478 19.875 79.4478ZM39.75 192C39.75 202.97 30.8517 211.862 19.875 211.862C8.89834 211.862 0 202.97 0 192C0 181.03 8.89834 172.138 19.875 172.138C30.8517 172.138 39.75 181.03 39.75 192ZM112.625 225.103C130.919 225.103 145.75 210.283 145.75 192C145.75 173.717 130.919 158.897 112.625 158.897C94.3306 158.897 79.5 173.717 79.5 192C79.5 210.283 94.3306 225.103 112.625 225.103ZM278.25 191.999C278.25 217.595 257.487 238.344 231.875 238.344C206.263 238.344 185.5 217.595 185.5 191.999C185.5 166.404 206.263 145.655 231.875 145.655C257.487 145.655 278.25 166.404 278.25 191.999ZM371 238.346C400.271 238.346 424 214.632 424 185.38C424 156.128 400.271 132.415 371 132.415C341.729 132.415 318 156.128 318 185.38C318 214.632 341.729 238.346 371 238.346ZM39.75 337.655C39.75 348.625 30.8517 357.517 19.875 357.517C8.89834 357.517 0 348.625 0 337.655C0 326.686 8.89834 317.793 19.875 317.793C30.8517 317.793 39.75 326.686 39.75 337.655ZM112.625 370.758C130.919 370.758 145.75 355.937 145.75 337.654C145.75 319.372 130.919 304.551 112.625 304.551C94.3306 304.551 79.5 319.372 79.5 337.654C79.5 355.937 94.3306 370.758 112.625 370.758ZM278.25 337.656C278.25 363.251 257.487 384.001 231.875 384.001C206.263 384.001 185.5 363.251 185.5 337.656C185.5 312.06 206.263 291.311 231.875 291.311C257.487 291.311 278.25 312.06 278.25 337.656ZM371 384C400.271 384 424 360.287 424 331.034C424 301.782 400.271 278.069 371 278.069C341.729 278.069 318 301.782 318 331.034C318 360.287 341.729 384 371 384Z\" fill=\"#008FFF\"\/>\r\n            <\/g>\r\n            <defs>\r\n                <clipPath id=\"clip0_59_24\">\r\n                    <rect width=\"233\" height=\"384\" fill=\"white\"\/>\r\n                <\/clipPath>\r\n            <\/defs>\r\n        <\/svg>\r\n    <\/div>\r\n    <div class=\"container\">\r\n        <!--\r\n       <div class=\"contrainer-title\">\r\n           <h2><\/h2>\r\n       <\/div>\r\n       -->        <div class=\"container-eklo-content\">\r\n            <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">Good practices to strengthen citizen participation<\/h2>\n\n\n\n<p>Here are some concrete steps to enhance your action plans. Make sure you adapt them according to the specific characteristics of your organization.\u00a0<\/p>\n\n\n\r\n<div class=\"accordions-block list-counter\">\r\n                    <div class=\"accordion\" data-aos=\"fade-up\">\r\n            <h3 class=\"accordion-title\">\r\n                <a class=\"accordion-link\" role=\"button\" href=\"#panel-establishing-inclusive-governance-1\" aria-expanded=\"false\" aria-controls=\"panel-establishing-inclusive-governance-1\">Establishing inclusive governance<\/a>\r\n            <\/h3>\r\n\r\n            <div class=\"accordion-panel\" id=\"panel-establishing-inclusive-governance-1\" style=\"display: none;\">\r\n\t\t\t\t<ul>\n<li aria-level=\"1\">Assigning a seat on the board of directors to a person with a disability.\n<ul>\n<li aria-level=\"2\">The <a href=\"https:\/\/www.legisquebec.gouv.qc.ca\/en\/document\/cs\/s-30.01\" target=\"_blank\" rel=\"noopener noreferrer\">Act respecting public transit authorities (s-30.01)<\/a> requires a paratransit user to sit on the board of directors of the transportation companies concerned (section 83).<\/li>\n<li aria-level=\"2\">The Government of Qu\u00e9bec has adopted a policy to ensure that <a href=\"https:\/\/www.newswire.ca\/fr\/news-releases\/le-gouvernement-adopte-une-politique-favorisant-une-meilleure-representativite-de-la-diversite-au-sein-des-conseils-d-administration-des-societes-d-etat-874081414.html\" target=\"_blank\" rel=\"noopener noreferrer\">boards of directors of government corporations<\/a> have at least one representative from each of the four under-represented groups.<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Identifying a steering committee or advisory committee for all disability-related plans such as action plans for persons with disabilities or accessibility plans and policies.\n<ul>\n<li aria-level=\"2\">The Ville de Qu\u00e9bec\u2019s <a href=\"https:\/\/www.ville.quebec.qc.ca\/apropos\/planification-orientations\/developpement-communautaire-et-social\/accessibilite-universelle.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">Table de concertation en accessibilit\u00e9 universelle<\/a> [Consultation table on universal accessibility] is one example of a dynamic structure that has a real influence on decisions.<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Establishing tools for differentiated analysis based on disability types and implementing a system to collect disaggregated data when planning and executing projects.\n<ul>\n<li aria-level=\"2\">For example, the European Commission monitors the\u2009<a href=\"https:\/\/www.lse.ac.uk\/business\/consulting\/assets\/documents\/study-on-participation-of-citizens-with-disabilities-in-elections-pdf.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">disability voting gap<\/a>, which refers to the gap in voter turnout of citizens with disabilities compared to citizens without disabilities (PDF, 1099 KB).<\/li>\n<li aria-level=\"2\">In New Zealand, <a href=\"http:\/\/www.odi.govt.nz\/assets\/Uploads\/2020-06-18-Findings-of-the-National-LA-Survey-on-Accessibility.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">a post-election survey of the general public<\/a> highlights statistics on persons with disabilities (PDF, 360 KB).<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Providing financial compensation for persons with disabilities.\n<ul>\n<li aria-level=\"2\">The members of the <a href=\"https:\/\/www.electionsquebec.qc.ca\/en\/get-involved\/accessibility-committee\/\" target=\"_blank\" rel=\"noopener noreferrer\">Elections Qu\u00e9bec Universal Accessibility Committee<\/a> receive an allowance per full day or half-day of work, including preparation and travel time.<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Establishing clear guidelines and commitments for public participation, with a specific focus on accessibility and accommodations.<\/li>\n<li aria-level=\"1\">Measuring the extent to which the changing needs of persons with disabilities are taken into account across all policies and practices, not just those that directly affect them.<\/li>\n<\/ul>\n<p>The Ville de Montr\u00e9al conducted this exercise through its <a href=\"https:\/\/www.realisonsmtl.ca\/accessibilite\" target=\"_blank\" rel=\"noopener noreferrer\">Chantier en accessibilit\u00e9 universelle [Universal accessibility workshop]<\/a>, which assessed the level of integration of universal accessibility across services using a maturity model.<\/p>\n            <\/div>\r\n        <\/div>\r\n                    <div class=\"accordion\" data-aos=\"fade-up\">\r\n            <h3 class=\"accordion-title\">\r\n                <a class=\"accordion-link\" role=\"button\" href=\"#panel-ensuring-accessible-citizen-bodies-2\" aria-expanded=\"false\" aria-controls=\"panel-ensuring-accessible-citizen-bodies-2\">Ensuring accessible citizen bodies<\/a>\r\n            <\/h3>\r\n\r\n            <div class=\"accordion-panel\" id=\"panel-ensuring-accessible-citizen-bodies-2\" style=\"display: none;\">\r\n\t\t\t\t<ul>\n<li aria-level=\"1\">Providing live Qu\u00e9bec Sign Language interpretation of city council meetings or a video summary of the sessions.\n<ul>\n<li aria-level=\"2\">The municipality of Victoriaville has offered <a href=\"https:\/\/ici.radio-canada.ca\/nouvelle\/2068810\/victoriaville-langue-signes-conseil-municipal-lsq\" target=\"_blank\" rel=\"noopener noreferrer\">live interpretation<\/a> of all its meetings since 2017.<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Providing oral and written communication methods adapted to various needs.<\/li>\n<li aria-level=\"1\">Providing opportunities for participation both online and in-person.<\/li>\n<li aria-level=\"1\">Implementing a simple, user-friendly online participation platform that follows best practices in user experience and digital accessibility.\n<ul>\n<li aria-level=\"2\">Refer to fact sheet 4 on Digital Communications and the guide Rendre la participation publique en ligne accessible pour tous [Making online public participation accessible to all].<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Providing support in interactions with citizen bodies, whether online or in person, on site or from a bus or subway stop.<\/li>\n<li aria-level=\"1\">Analyzing barriers at all stages of public participation processes and identifying solutions to overcome them.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\">Ensuring accessible and inclusive logistics for meetings, whether in-person or online (choice of venue, communication methods, signage, facilitation, etc.).\n<ul>\n<li aria-level=\"2\">Refer to fact sheet 10 of this guide on <a href=\"https:\/\/docs.google.com\/document\/d\/18Nzzgr6BN-jroUT2-Bdd6ha092R2Qy1_\/edit#heading=h.4k668n3\" target=\"_blank\" rel=\"noopener noreferrer\">Event management<\/a>.<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Defining mandatory and optimal accessibility criteria for consultation or polling sites.<\/li>\n<\/ul>\n<p>Elections Canada has developed a <a href=\"https:\/\/www.elections.ca\/content.aspx?section=vot&amp;dir=spe\/checklist&amp;document=index&amp;lang=e\" target=\"_blank\" rel=\"noopener noreferrer\">suitability checklist<\/a> to ensure the accessibility of polling sites<\/p>\n            <\/div>\r\n        <\/div>\r\n                    <div class=\"accordion\" data-aos=\"fade-up\">\r\n            <h3 class=\"accordion-title\">\r\n                <a class=\"accordion-link\" role=\"button\" href=\"#panel-ensuring-inclusive-consultation-processes-3\" aria-expanded=\"false\" aria-controls=\"panel-ensuring-inclusive-consultation-processes-3\">Ensuring inclusive consultation processes<\/a>\r\n            <\/h3>\r\n\r\n            <div class=\"accordion-panel\" id=\"panel-ensuring-inclusive-consultation-processes-3\" style=\"display: none;\">\r\n\t\t\t\t<ul>\n<li aria-level=\"1\">Adding a question on adaptation or accessibility needs to consultation registration forms.<\/li>\n<li aria-level=\"1\">Drafting public participation documents (invitation, analysis documents, conclusions, etc.) in plain language or even simplified language and including video formats or visual aids.<\/li>\n<li aria-level=\"1\">Using dynamic and interactive public participation tools and facilitation techniques.\n<ul>\n<li aria-level=\"2\">The technical group of accessibility officers from inclusive cities (GT-RAVI) offers <a href=\"https:\/\/www.cerema.fr\/fr\/actualites\/concerter-personnes-handicapees-quels-sont-outils-encourager\" target=\"_blank\" rel=\"noopener noreferrer\">practical and varied tools for persons with disabilities<\/a>, such as exploratory walks, tactile maps, visual tools and video summaries.<\/li>\n<li aria-level=\"2\">The Institut du Nouveau Monde also offers a <a href=\"https:\/\/inm.qc.ca\/boite-a-outils\/\" target=\"_blank\" rel=\"noopener noreferrer\">tool box <\/a>for putting citizen engagement into practice.<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Conducting consultations directly on site at disability associations\u2019 premises.<\/li>\n<li aria-level=\"1\">Establishing a mentoring or pairing program, whether in collaboration or not with an organization, to support persons with disabilities in their participation in bodies and consultations.<\/li>\n<li aria-level=\"1\">Developing a guide to public participation dedicated to persons with disabilities, explaining in particular the municipal structure, complaint procedures and how public consultations work.<\/li>\n<li aria-level=\"1\">Introducing a feedback process indicating how citizen contributions were considered.<\/li>\n<\/ul>\n<p>The Government of Canada has created a page summarizing each of its public consultations, such as the <a href=\"https:\/\/www.canada.ca\/en\/employment-social-development\/programs\/accessible-canada\/consultation-accessibility-regulations-information-communication-technologies.html\" target=\"_blank\" rel=\"noopener noreferrer\">Accessibility regulations for information and communication technologies<\/a>.<\/p>\n            <\/div>\r\n        <\/div>\r\n                    <div class=\"accordion\" data-aos=\"fade-up\">\r\n            <h3 class=\"accordion-title\">\r\n                <a class=\"accordion-link\" role=\"button\" href=\"#panel-developing-an-accessible-electoral-process-4\" aria-expanded=\"false\" aria-controls=\"panel-developing-an-accessible-electoral-process-4\">Developing an accessible electoral process<\/a>\r\n            <\/h3>\r\n\r\n            <div class=\"accordion-panel\" id=\"panel-developing-an-accessible-electoral-process-4\" style=\"display: none;\">\r\n\t\t\t\t<ul>\n<li aria-level=\"1\">Providing information packages in plain language and alternative formats that include, but are not limited to, information on the voting process, terminology used, governance structure and party programs.<\/li>\n<li aria-level=\"1\">Providing, upon request, various adaptation tools to facilitate voting, such as large print templates, Braille templates or a lighted magnifying glass.\n<ul>\n<li aria-level=\"2\">Elections Qu\u00e9bec has proposed offering an <a href=\"https:\/\/www.electionsquebec.qc.ca\/en\/vote\/voting-accessibility\/\" target=\"_blank\" rel=\"noopener noreferrer\">accessibility kit<\/a>, available on request at polling stations.<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Offering large ballot papers incorporating party colours and logos, as well as photos of candidates.<\/li>\n<li aria-level=\"1\">Enabling early voting, mail-in voting or arranging a shuttle service for voters.<\/li>\n<li aria-level=\"1\">Installing more polling stations in community facilities or creating mobile polling stations.<\/li>\n<li aria-level=\"1\">Clearly identifying the accessible and adapted services offered.\n<ul>\n<li aria-level=\"2\">For example, Elections Ontario provides a very clear overview of all its accessibility services and commitments.<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Implementing a campaign specifically aimed at encouraging persons with disabilities to vote, explaining the adaptation mechanisms and how the process works.<\/li>\n<\/ul>\n<p>The 2024 campaign <a href=\"https:\/\/www.myvotemyvoice.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">My vote, My Choice<\/a>\u2009in the UK encouraged people with learning disabilities to exercise their right to vote.<\/p>\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n<\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"border-container\"><\/div>\r\n<\/section>\r\n\r\n\n\n\r\n\r\n<section class=\"container-eklo has-background has-rose-light-background-color\">\r\n    <div class=\"deco-circle custom-spacing\">\r\n        <svg width=\"233\" height=\"384\" viewBox=\"0 0 233 384\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <g clip-path=\"url(#clip0_59_24)\">\r\n                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M371 105.931C400.271 105.931 424 82.2176 424 52.9655C424 23.7135 400.271 0 371 0C341.729 0 318 23.7135 318 52.9655C318 82.2176 341.729 105.931 371 105.931ZM278.25 59.5862C278.25 85.1818 257.487 105.931 231.875 105.931C206.263 105.931 185.5 85.1818 185.5 59.5862C185.5 33.9907 206.263 13.2414 231.875 13.2414C257.487 13.2414 278.25 33.9907 278.25 59.5862ZM112.625 92.6906C130.919 92.6906 145.75 77.8696 145.75 59.5871C145.75 41.3046 130.919 26.4837 112.625 26.4837C94.3306 26.4837 79.5 41.3046 79.5 59.5871C79.5 77.8696 94.3306 92.6906 112.625 92.6906ZM19.875 79.4478C30.8517 79.4478 39.75 70.5552 39.75 59.5857C39.75 48.6162 30.8517 39.7236 19.875 39.7236C8.89834 39.7236 0 48.6162 0 59.5857C0 70.5552 8.89834 79.4478 19.875 79.4478ZM39.75 192C39.75 202.97 30.8517 211.862 19.875 211.862C8.89834 211.862 0 202.97 0 192C0 181.03 8.89834 172.138 19.875 172.138C30.8517 172.138 39.75 181.03 39.75 192ZM112.625 225.103C130.919 225.103 145.75 210.283 145.75 192C145.75 173.717 130.919 158.897 112.625 158.897C94.3306 158.897 79.5 173.717 79.5 192C79.5 210.283 94.3306 225.103 112.625 225.103ZM278.25 191.999C278.25 217.595 257.487 238.344 231.875 238.344C206.263 238.344 185.5 217.595 185.5 191.999C185.5 166.404 206.263 145.655 231.875 145.655C257.487 145.655 278.25 166.404 278.25 191.999ZM371 238.346C400.271 238.346 424 214.632 424 185.38C424 156.128 400.271 132.415 371 132.415C341.729 132.415 318 156.128 318 185.38C318 214.632 341.729 238.346 371 238.346ZM39.75 337.655C39.75 348.625 30.8517 357.517 19.875 357.517C8.89834 357.517 0 348.625 0 337.655C0 326.686 8.89834 317.793 19.875 317.793C30.8517 317.793 39.75 326.686 39.75 337.655ZM112.625 370.758C130.919 370.758 145.75 355.937 145.75 337.654C145.75 319.372 130.919 304.551 112.625 304.551C94.3306 304.551 79.5 319.372 79.5 337.654C79.5 355.937 94.3306 370.758 112.625 370.758ZM278.25 337.656C278.25 363.251 257.487 384.001 231.875 384.001C206.263 384.001 185.5 363.251 185.5 337.656C185.5 312.06 206.263 291.311 231.875 291.311C257.487 291.311 278.25 312.06 278.25 337.656ZM371 384C400.271 384 424 360.287 424 331.034C424 301.782 400.271 278.069 371 278.069C341.729 278.069 318 301.782 318 331.034C318 360.287 341.729 384 371 384Z\" fill=\"#008FFF\"\/>\r\n            <\/g>\r\n            <defs>\r\n                <clipPath id=\"clip0_59_24\">\r\n                    <rect width=\"233\" height=\"384\" fill=\"white\"\/>\r\n                <\/clipPath>\r\n            <\/defs>\r\n        <\/svg>\r\n    <\/div>\r\n    <div class=\"container\">\r\n        <!--\r\n       <div class=\"contrainer-title\">\r\n           <h2><\/h2>\r\n       <\/div>\r\n       -->        <div class=\"container-eklo-content\">\r\n            <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">Available resources<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-list-check\">\n<li><a href=\"https:\/\/cdeacf.ca\/ressources\/bonifier-accessibilite-collaborations-distance\"><em>Bonifier l\u2019accessibilit\u00e9 de vos collaborations \u00e0 distance<\/em><\/a> [Improving the accessibility of your remote collaborations], Co-savoir, 2018.<\/li>\n\n\n\n<li><a href=\"https:\/\/bv.cdeacf.ca\/RA_PDF\/50661.pdf\">A Guide for Planning Union Conferences in Clear Language<\/a>, Canadian Labour Congress, 2007.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.giz.de\/en\/downloads\/giz2019-fr-la-bonne-gouvernance-passe-par-linclusion.pdf\"><em>La bonne gouvernance passe par l\u2019inclusion : l\u2019inclusion des personnes handicap\u00e9es dans les activit\u00e9s de promotion de la bonne gouvernance<\/em><\/a> [Inclusion is key to good governance: inclusion of persons with disabilities in activities to promote good governance] (PDF, 665 KB), GIZ, Germany, 2019.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.elections.ca\/res\/rec\/part\/spe\/dis_e.pdf\">Electoral participation of electors with disabilities: Canadian practices in a comparative context<\/a> (PDF, 1.1 MB), Elections Canada, 2012.\u00a0<\/li>\n\n\n\n<li><a href=\"https:\/\/www.cerema.fr\/fr\/actualites\/concerter-personnes-handicapees-quels-sont-outils-encourager\"><em>Les outils de la participation pour les personnes handicap\u00e9es<\/em><\/a> [Participation tools for persons with disabilities], GT-Ravi, Pays basque, 2022.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.canada.ca\/en\/employment-social-development\/programs\/accessible-canada-regulations-guidance\/consultation.html\">Guidance on the Accessible Canada Regulations: Consulting persons with disabilities<\/a>, Government of Canada.<\/li>\n\n\n\n<li><a href=\"https:\/\/numerique.banq.qc.ca\/patrimoine\/details\/52327\/2502853\" target=\"_blank\" rel=\"noopener noreferrer\"><em>S\u2019engager pour une voie sans obstacle :Recherche sur la participation des jeunes montr\u00e9alais et montr\u00e9alaises en situation de handicap<\/em><\/a> [Embarking on a barrier-free path: research on the participation of Montr\u00e9al youth with disabilities], Ex aequo, 2015.<a href=\"https:\/\/numerique.banq.qc.ca\/patrimoine\/details\/52327\/2502853\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a><\/li>\n<\/ul>\n\n<\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"border-container\"><\/div>\r\n<\/section>\r\n\r\n\n\n\r\n\r\n<section class=\"container-eklo has-background has-white-background-color\">\r\n    <div class=\"deco-circle custom-spacing\">\r\n        <svg width=\"233\" height=\"384\" viewBox=\"0 0 233 384\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <g clip-path=\"url(#clip0_59_24)\">\r\n                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M371 105.931C400.271 105.931 424 82.2176 424 52.9655C424 23.7135 400.271 0 371 0C341.729 0 318 23.7135 318 52.9655C318 82.2176 341.729 105.931 371 105.931ZM278.25 59.5862C278.25 85.1818 257.487 105.931 231.875 105.931C206.263 105.931 185.5 85.1818 185.5 59.5862C185.5 33.9907 206.263 13.2414 231.875 13.2414C257.487 13.2414 278.25 33.9907 278.25 59.5862ZM112.625 92.6906C130.919 92.6906 145.75 77.8696 145.75 59.5871C145.75 41.3046 130.919 26.4837 112.625 26.4837C94.3306 26.4837 79.5 41.3046 79.5 59.5871C79.5 77.8696 94.3306 92.6906 112.625 92.6906ZM19.875 79.4478C30.8517 79.4478 39.75 70.5552 39.75 59.5857C39.75 48.6162 30.8517 39.7236 19.875 39.7236C8.89834 39.7236 0 48.6162 0 59.5857C0 70.5552 8.89834 79.4478 19.875 79.4478ZM39.75 192C39.75 202.97 30.8517 211.862 19.875 211.862C8.89834 211.862 0 202.97 0 192C0 181.03 8.89834 172.138 19.875 172.138C30.8517 172.138 39.75 181.03 39.75 192ZM112.625 225.103C130.919 225.103 145.75 210.283 145.75 192C145.75 173.717 130.919 158.897 112.625 158.897C94.3306 158.897 79.5 173.717 79.5 192C79.5 210.283 94.3306 225.103 112.625 225.103ZM278.25 191.999C278.25 217.595 257.487 238.344 231.875 238.344C206.263 238.344 185.5 217.595 185.5 191.999C185.5 166.404 206.263 145.655 231.875 145.655C257.487 145.655 278.25 166.404 278.25 191.999ZM371 238.346C400.271 238.346 424 214.632 424 185.38C424 156.128 400.271 132.415 371 132.415C341.729 132.415 318 156.128 318 185.38C318 214.632 341.729 238.346 371 238.346ZM39.75 337.655C39.75 348.625 30.8517 357.517 19.875 357.517C8.89834 357.517 0 348.625 0 337.655C0 326.686 8.89834 317.793 19.875 317.793C30.8517 317.793 39.75 326.686 39.75 337.655ZM112.625 370.758C130.919 370.758 145.75 355.937 145.75 337.654C145.75 319.372 130.919 304.551 112.625 304.551C94.3306 304.551 79.5 319.372 79.5 337.654C79.5 355.937 94.3306 370.758 112.625 370.758ZM278.25 337.656C278.25 363.251 257.487 384.001 231.875 384.001C206.263 384.001 185.5 363.251 185.5 337.656C185.5 312.06 206.263 291.311 231.875 291.311C257.487 291.311 278.25 312.06 278.25 337.656ZM371 384C400.271 384 424 360.287 424 331.034C424 301.782 400.271 278.069 371 278.069C341.729 278.069 318 301.782 318 331.034C318 360.287 341.729 384 371 384Z\" fill=\"#008FFF\"\/>\r\n            <\/g>\r\n            <defs>\r\n                <clipPath id=\"clip0_59_24\">\r\n                    <rect width=\"233\" height=\"384\" fill=\"white\"\/>\r\n                <\/clipPath>\r\n            <\/defs>\r\n        <\/svg>\r\n    <\/div>\r\n    <div class=\"container\">\r\n        <!--\r\n       <div class=\"contrainer-title\">\r\n           <h2><\/h2>\r\n       <\/div>\r\n       -->        <div class=\"container-eklo-content\">\r\n            <div class=\"acf-innerblocks-container\">\n<div class=\"highlight-box\">\r\n    <div class=\"acf-innerblocks-container\">\n\n<p>Fact sheet prepared in collaboration with Julie-Anne Perrault, universal accessibility consultant, with feedback from Oanh Nguyen (AlterGo) and Benoit Racette.<\/p>\n\n<\/div>\r\n<\/div>\r\n\n<\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"border-container\"><\/div>\r\n<\/section>\r\n\r\n\n\n\r\n\r\n<section class=\"container-eklo has-background has-secondary-background-color has-text-color has-white-color wp-elements-a822b37d66b93fb15f9a467487163001\">\r\n    <div class=\"deco-circle custom-spacing\">\r\n        <svg width=\"233\" height=\"384\" viewBox=\"0 0 233 384\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <g clip-path=\"url(#clip0_59_24)\">\r\n                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M371 105.931C400.271 105.931 424 82.2176 424 52.9655C424 23.7135 400.271 0 371 0C341.729 0 318 23.7135 318 52.9655C318 82.2176 341.729 105.931 371 105.931ZM278.25 59.5862C278.25 85.1818 257.487 105.931 231.875 105.931C206.263 105.931 185.5 85.1818 185.5 59.5862C185.5 33.9907 206.263 13.2414 231.875 13.2414C257.487 13.2414 278.25 33.9907 278.25 59.5862ZM112.625 92.6906C130.919 92.6906 145.75 77.8696 145.75 59.5871C145.75 41.3046 130.919 26.4837 112.625 26.4837C94.3306 26.4837 79.5 41.3046 79.5 59.5871C79.5 77.8696 94.3306 92.6906 112.625 92.6906ZM19.875 79.4478C30.8517 79.4478 39.75 70.5552 39.75 59.5857C39.75 48.6162 30.8517 39.7236 19.875 39.7236C8.89834 39.7236 0 48.6162 0 59.5857C0 70.5552 8.89834 79.4478 19.875 79.4478ZM39.75 192C39.75 202.97 30.8517 211.862 19.875 211.862C8.89834 211.862 0 202.97 0 192C0 181.03 8.89834 172.138 19.875 172.138C30.8517 172.138 39.75 181.03 39.75 192ZM112.625 225.103C130.919 225.103 145.75 210.283 145.75 192C145.75 173.717 130.919 158.897 112.625 158.897C94.3306 158.897 79.5 173.717 79.5 192C79.5 210.283 94.3306 225.103 112.625 225.103ZM278.25 191.999C278.25 217.595 257.487 238.344 231.875 238.344C206.263 238.344 185.5 217.595 185.5 191.999C185.5 166.404 206.263 145.655 231.875 145.655C257.487 145.655 278.25 166.404 278.25 191.999ZM371 238.346C400.271 238.346 424 214.632 424 185.38C424 156.128 400.271 132.415 371 132.415C341.729 132.415 318 156.128 318 185.38C318 214.632 341.729 238.346 371 238.346ZM39.75 337.655C39.75 348.625 30.8517 357.517 19.875 357.517C8.89834 357.517 0 348.625 0 337.655C0 326.686 8.89834 317.793 19.875 317.793C30.8517 317.793 39.75 326.686 39.75 337.655ZM112.625 370.758C130.919 370.758 145.75 355.937 145.75 337.654C145.75 319.372 130.919 304.551 112.625 304.551C94.3306 304.551 79.5 319.372 79.5 337.654C79.5 355.937 94.3306 370.758 112.625 370.758ZM278.25 337.656C278.25 363.251 257.487 384.001 231.875 384.001C206.263 384.001 185.5 363.251 185.5 337.656C185.5 312.06 206.263 291.311 231.875 291.311C257.487 291.311 278.25 312.06 278.25 337.656ZM371 384C400.271 384 424 360.287 424 331.034C424 301.782 400.271 278.069 371 278.069C341.729 278.069 318 301.782 318 331.034C318 360.287 341.729 384 371 384Z\" fill=\"#008FFF\"\/>\r\n            <\/g>\r\n            <defs>\r\n                <clipPath id=\"clip0_59_24\">\r\n                    <rect width=\"233\" height=\"384\" fill=\"white\"\/>\r\n                <\/clipPath>\r\n            <\/defs>\r\n        <\/svg>\r\n    <\/div>\r\n    <div class=\"container\">\r\n        <!--\r\n       <div class=\"contrainer-title\">\r\n           <h2><\/h2>\r\n       <\/div>\r\n       -->        <div class=\"container-eklo-content\">\r\n            <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">Fiches connexes dans ce guide<\/h2>\n\n\n<div class=\"highlight-posts\">\r\n    <div class=\"row g-3\" role=\"list\">\r\n                    <div class=\"col-xl-3 col-lg-4 col-md-6 col-12\">\r\n                <article class=\"news-item\" data-aos=\"fade-up\" data-clickable-permalink>\r\n                    <div class=\"news-item-content order-1\">\r\n                        <h3 class=\"news-item-title\">\r\n                            <a href=\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/digital-communications\/\">Digital communications<\/a>\r\n                        <\/h3>\r\n                    <\/div>\r\n                    <div class=\"news-item-thumbnail order-0\">\r\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"953\" src=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_communications_numeriques.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_communications_numeriques.png 936w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_communications_numeriques-295x300.png 295w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_communications_numeriques-768x782.png 768w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/>                                            <\/div>\r\n                <\/article>\r\n            <\/div>\r\n                    <div class=\"col-xl-3 col-lg-4 col-md-6 col-12\">\r\n                <article class=\"news-item\" data-aos=\"fade-up\" data-clickable-permalink>\r\n                    <div class=\"news-item-content order-1\">\r\n                        <h3 class=\"news-item-title\">\r\n                            <a href=\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/oral-and-written-communication\/\">Oral and written communication<\/a>\r\n                        <\/h3>\r\n                    <\/div>\r\n                    <div class=\"news-item-thumbnail order-0\">\r\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"1024\" src=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/conference-889x1024.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/conference-889x1024.png 889w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/conference-260x300.png 260w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/conference-768x885.png 768w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/conference-1333x1536.png 1333w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/conference.png 1432w\" sizes=\"auto, (max-width: 889px) 100vw, 889px\" \/>                                            <\/div>\r\n                <\/article>\r\n            <\/div>\r\n                    <div class=\"col-xl-3 col-lg-4 col-md-6 col-12\">\r\n                <article class=\"news-item\" data-aos=\"fade-up\" data-clickable-permalink>\r\n                    <div class=\"news-item-content order-1\">\r\n                        <h3 class=\"news-item-title\">\r\n                            <a href=\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/design-and-delivery-of-programs-and-services\/\">Design and delivery of programs and services<\/a>\r\n                        <\/h3>\r\n                    <\/div>\r\n                    <div class=\"news-item-thumbnail order-0\">\r\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"934\" height=\"954\" src=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_conception-et-prestation-de-programmes-et-services.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_conception-et-prestation-de-programmes-et-services.png 934w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_conception-et-prestation-de-programmes-et-services-294x300.png 294w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_conception-et-prestation-de-programmes-et-services-768x784.png 768w\" sizes=\"auto, (max-width: 934px) 100vw, 934px\" \/>                                            <\/div>\r\n                <\/article>\r\n            <\/div>\r\n                    <div class=\"col-xl-3 col-lg-4 col-md-6 col-12\">\r\n                <article class=\"news-item\" data-aos=\"fade-up\" data-clickable-permalink>\r\n                    <div class=\"news-item-content order-1\">\r\n                        <h3 class=\"news-item-title\">\r\n                            <a href=\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/event-planning\/\">Event planning<\/a>\r\n                        <\/h3>\r\n                    <\/div>\r\n                    <div class=\"news-item-thumbnail order-0\">\r\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"812\" height=\"874\" src=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_evenementiel.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_evenementiel.png 812w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_evenementiel-279x300.png 279w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_evenementiel-768x827.png 768w\" sizes=\"auto, (max-width: 812px) 100vw, 812px\" \/>                                            <\/div>\r\n                <\/article>\r\n            <\/div>\r\n                    <div class=\"col-xl-3 col-lg-4 col-md-6 col-12\">\r\n                <article class=\"news-item\" data-aos=\"fade-up\" data-clickable-permalink>\r\n                    <div class=\"news-item-content order-1\">\r\n                        <h3 class=\"news-item-title\">\r\n                            <a href=\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/customer-service\/\">Customer service<\/a>\r\n                        <\/h3>\r\n                    <\/div>\r\n                    <div class=\"news-item-thumbnail order-0\">\r\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"764\" height=\"1024\" src=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/service-a-la-clientele-764x1024.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/service-a-la-clientele-764x1024.jpg 764w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/service-a-la-clientele-224x300.jpg 224w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/service-a-la-clientele-768x1030.jpg 768w, https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/service-a-la-clientele.jpg 816w\" sizes=\"auto, (max-width: 764px) 100vw, 764px\" \/>                                            <\/div>\r\n                <\/article>\r\n            <\/div>\r\n            <\/div>\r\n<\/div>\r\n\n<\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"border-container\"><\/div>\r\n<\/section>\r\n\r\n","protected":false},"featured_media":1372,"template":"","meta":{"_acf_changed":true},"class_list":["post-1359","fiche","type-fiche","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Civic engagement - Universal Accessibility Guide<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Civic engagement - Universal Accessibility Guide\" \/>\n<meta property=\"og:url\" content=\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/\" \/>\n<meta property=\"og:site_name\" content=\"Universal Accessibility Guide\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/cophanqc\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-07T20:12:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_participation_citoyenne.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"815\" \/>\n\t<meta property=\"og:image:height\" content=\"1223\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/\",\"url\":\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/\",\"name\":\"Civic engagement - Universal Accessibility Guide\",\"isPartOf\":{\"@id\":\"https:\/\/guide.cophan.org\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_participation_citoyenne.jpg\",\"datePublished\":\"2025-07-07T17:30:09+00:00\",\"dateModified\":\"2025-07-07T20:12:17+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/#primaryimage\",\"url\":\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_participation_citoyenne.jpg\",\"contentUrl\":\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_participation_citoyenne.jpg\",\"width\":815,\"height\":1223},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"accueil\",\"item\":\"https:\/\/guide.cophan.org\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Thematic fact sheets\",\"item\":\"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Civic engagement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/guide.cophan.org\/en\/#website\",\"url\":\"https:\/\/guide.cophan.org\/en\/\",\"name\":\"Guide sur l'Accessibilit\u00e9 Universelle\",\"description\":\"COPHAN\",\"publisher\":{\"@id\":\"https:\/\/guide.cophan.org\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/guide.cophan.org\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/guide.cophan.org\/en\/#organization\",\"name\":\"COPHAN\",\"url\":\"https:\/\/guide.cophan.org\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/guide.cophan.org\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/04\/cover-mockup-blue.png\",\"contentUrl\":\"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/04\/cover-mockup-blue.png\",\"width\":1200,\"height\":1119,\"caption\":\"COPHAN\"},\"image\":{\"@id\":\"https:\/\/guide.cophan.org\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/cophanqc\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Civic engagement - Universal Accessibility Guide","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/","og_locale":"en_US","og_type":"article","og_title":"Civic engagement - Universal Accessibility Guide","og_url":"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/","og_site_name":"Universal Accessibility Guide","article_publisher":"https:\/\/www.facebook.com\/cophanqc\/","article_modified_time":"2025-07-07T20:12:17+00:00","og_image":[{"width":815,"height":1223,"url":"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_participation_citoyenne.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/","url":"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/","name":"Civic engagement - Universal Accessibility Guide","isPartOf":{"@id":"https:\/\/guide.cophan.org\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/#primaryimage"},"image":{"@id":"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/#primaryimage"},"thumbnailUrl":"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_participation_citoyenne.jpg","datePublished":"2025-07-07T17:30:09+00:00","dateModified":"2025-07-07T20:12:17+00:00","breadcrumb":{"@id":"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/#primaryimage","url":"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_participation_citoyenne.jpg","contentUrl":"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/03\/img_participation_citoyenne.jpg","width":815,"height":1223},{"@type":"BreadcrumbList","@id":"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/civic-engagement\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"accueil","item":"https:\/\/guide.cophan.org\/en\/"},{"@type":"ListItem","position":2,"name":"Thematic fact sheets","item":"https:\/\/guide.cophan.org\/en\/thematic-fact-sheets\/"},{"@type":"ListItem","position":3,"name":"Civic engagement"}]},{"@type":"WebSite","@id":"https:\/\/guide.cophan.org\/en\/#website","url":"https:\/\/guide.cophan.org\/en\/","name":"Guide sur l'Accessibilit\u00e9 Universelle","description":"COPHAN","publisher":{"@id":"https:\/\/guide.cophan.org\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/guide.cophan.org\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/guide.cophan.org\/en\/#organization","name":"COPHAN","url":"https:\/\/guide.cophan.org\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/guide.cophan.org\/en\/#\/schema\/logo\/image\/","url":"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/04\/cover-mockup-blue.png","contentUrl":"https:\/\/guide.cophan.org\/wp-content\/uploads\/2025\/04\/cover-mockup-blue.png","width":1200,"height":1119,"caption":"COPHAN"},"image":{"@id":"https:\/\/guide.cophan.org\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/cophanqc\/"]}]}},"_links":{"self":[{"href":"https:\/\/guide.cophan.org\/en\/wp-json\/wp\/v2\/fiche\/1359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.cophan.org\/en\/wp-json\/wp\/v2\/fiche"}],"about":[{"href":"https:\/\/guide.cophan.org\/en\/wp-json\/wp\/v2\/types\/fiche"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/guide.cophan.org\/en\/wp-json\/wp\/v2\/media\/1372"}],"wp:attachment":[{"href":"https:\/\/guide.cophan.org\/en\/wp-json\/wp\/v2\/media?parent=1359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}